Q. What are your artwork requirements?
Q. I searched for an item on the site, but couldn’t find it. Does that mean it’s not available?
Q. What is Visions’ minimum order quantity?
Q. Is there a discount for large quantities?
Q. What is Visions' minimum order quantity?

Q. What are your artwork requirements?

A. The artwork you send to us must either be in an acceptable digital format or camera-ready. If non-camera ready or improperly formatted digital art is to be used, art charges will be assessed according to the difficulty and amount of time necessary.

Camera Ready:
Black and white laser printed artwork of 600 dpi or higher is acceptable. The Following Artwork Is Not Camera Ready: Photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art (shades of black), low resolution laser printed artwork of less than 600 dpi, photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color. Computer scans of the above are not considered camera ready. We recommend sending black and white 600 dpi laser prints at 200% larger than actual size.

Acceptable digital formats:

Spot Color File Format:
(one, two, or three colors, not four-color process) Files must be created in Adobe Illustrator 8.0 or older, Macromedia Freehand 9.0 (saved as EPS), CorelDraw or lesser versions (MAC ONLY). All CorelDraw (CDR) files Must Be saved as an AI file EPS (Adobe Illustrator, EPS). All text must be converted to outline and PMS spot colors specified. EPS format files provide superior reproduction quality allowing images to be resized with no loss of sharpness or detail. The following are not acceptable for spot color art: JPG, GIF, PICT, BMP, TIFF, DOC, EXE, PCX, PPT, P65, or XLS.

Four-Color Process & File Formats:
JPEG, TIFF and Photoshop EPS files are acceptable for CMYK (Four-Color Process). Also acceptable are Quark Xpress and Photoshop files for four-color process only. All support files (graphics, placed images and fonts) must be included when placed in page layout programs. These files cannot be used for Spot Color orders. All of the above file formats must be 600dpi at the size of the imprint. For embroidery, they can be 72 dpi at the size of the imprint.

Artwork with Text:
We recommend that all text be converted to outline when possible. If not, all fonts, font suitcases, printer fonts and screen fonts must be included. PC versions of art must have text converted to outline since our systems are Mac-based and cannot use PC fonts.

Additional Software:
(only good for viewing art, NOT acceptable for final art) Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat, Adobe Streamline, Adode GoLive, Adobe Image Ready, and File Maker Pro.

Q. I searched for an item on the site, but couldn’t find it. Does that mean it’s not available?

A. No, it doesn’t. Our products are constantly evolving, so if you’re unable to find the item you’d like, please don’t hesitate to give us a call, toll-free, at 800-840-1662. Our customer service representatives pride themselves on delivering the best service in the industry—they’ll find what you’re looking for at a great price. And since we also can custom design and manufacture one-of-a-kind products, we won’t quit until you have exactly what you want.

Q. What is Visions’ minimum order quantity?

A. We do have minimums that vary depending on the specific manufacture supplying the product. Our sales consultants can advise you regarding the right product and manufacture to meet almost any need – big or small.

Q. Is there a discount for large quantities?

A. Some orders do qualify for quantity discounts, depending on the size of the order, the duration of the program and the supplier. Please indicate the total quantity needed when requesting a quote, or talking with a customer service representative.